BT Group

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This article is about the company known as BT. For other uses of BT please see: BT (disambiguation)

BT Group plc

Type	Public (LSE: BT.A NYSE: BT)
Founded	1 October 1981 (as British Telecommunications)
Headquarters	London, United Kingdom
Key people	Sir Christopher Bland, Executive Chairman Ben Verwaayen, Chief Executive
Area served	United Kingdom
Industry	Telecommunications
Revenue	£19.5 billion GBP (2006)
Operating income	£2.6 billion GBP (2006)
Employees	104,400 (2005-06)
Website	www.btplc.com

BT Group plc (formerly British Telecommunications plc) which trades as BT (also previously as British Telecom and is still commonly known as such amongst the general public) is the privatised UK state telecommunications operator. It is the dominant fixed line telecommunications provider in the United Kingdom. BT operates in more than 170 countries and almost a third of its revenue now comes from its Global Services division.

1 Businesses
2 History of BT
3 Financial performance
4 Market position and power
5 Recent and future plans
6 BT's "Web patent"
7 See also
8 External links
- 8.1 Data
- 8.2 Other

[edit] Businesses

BT runs the telephone exchanges, trunk network and local loop connections for the vast majority of British fixed-line telephones. Currently BT is responsible for approximately 25 million telephone lines in the UK. Apart from Kingston Communications, which serves Kingston-upon-Hull, BT is the only UK telecoms operator to have a Universal Service Obligation (USO) which means it must provide a fixed telephone line to any address in the UK. It is also obliged to provide public call boxes.

BT's businesses are operated under special government regulation by the British telecoms regulator Ofcom (formerly Oftel). BT has been found to have Significant Market Power in some markets following Market Reviews by Ofcom. In these markets, BT is required to comply with additional obligations such as meeting reasonable requests to supply services and not to discriminate.

As well as continuing to provide service in those traditional areas in which BT has an obligation to provide services or is closely regulated, BT has expanded into more profitable products and services where there is less regulation. These are principally, broadband internet service and bespoke solutions in telecommunications and information technology.

BT Group is organised into the following business divisions:

BT Retail: Retail telecoms to consumers
BT Wholesale: Wholesale telecoms core trunk network
Openreach: fenced-off wholesale division, tasked with ensuring that all rival operators have equality of access to BT's own local network
BT Global Services: Business services and solutions (formerly BT Ignite and BT Syntegra)
BT Exact / One IT: consultancy and internal IT. There is some overlap with BT Global Services. R&D functions are no longer handled by BT Exact.
Group operations: handles security, research and development, and other functions for BT Group Plc such as legal services

[edit] History of BT

Prior to the formation of British Telecom, telecommunications were handled by the General Post Office

British Telecom "T" symbol, 1980–1991

British Telecom logotype, 1980–1991

BT "piper" logo, 1991–2003

BT "Connected World" logo, 2003-present

Official BT history page

A number of privately owned telegraph companies operated in Britain from 1846 onwards. Among them were

The Electric Telegraph Company,
British and Irish Magnetic Telegraph Company,
British Telegraph Company,
London District Telegraph Company,
and the United Kingdom Telegraph Company

The Telegraph Act of 1868 passed the control of all these to the newly formed GPO (General Post Office)'s "Postal Telegraphs Department"

With the invention of the telephone by Alexander Graham Bell in 1876 the GPO began to provide telephone services from some of its telegraph exchanges. However in 1882 the Postmaster-General, Henry Fawcett started to issue licences to operate a telephone service to private businesses and the telephone system grew under the GPO in some areas and private ownership in others. The GPO's main competitor the National Telephone Company emerged in this market by absorbing other private telephone companies, prior to its absorption into the GPO in 1912.

The trunk network was unified under GPO control in 1896 and the local distribution network in 1912. A few municipally owned services remained outside of GPO control. These were Kingston upon Hull, Portsmouth and Guernsey. Hull still retains an independent operator, Kingston Communications, though it is no longer municipally controlled.

In 1969 the GPO, a government department, became the Post Office, a nationalised industry separate from government. Post Office Telecommunications was one of the divisions.

[edit] Formation of British Telecom

On 1. October, 1981, Post Office Telecommunications was renamed British Telecom and became a state-owned corporation independent of the Post Office. In 1982 BT's monopoly on telecommunications was broken, with the grant of a licence to Mercury Communications.

[edit] Privatisation

The privatisation took place in 1984, with the sale of more than 50% of the shares in the company (incorporated in 1984 as British Telecommunications plc) to the public in November.

The company changed its trading name to 'BT' on 2 April 1991. The remaining state holdings in the company were sold in 1991 and 1993.

In the 1990s, BT entered the Irish telecommunications market through a joint venture with the Electricity Supply Board, the Irish state owned power provider. This venture, entitled Ocean, found its main success through the launch of Ireland's first subscription-free dial-up ISP, oceanfree.net. As a telecoms company it found much less success, mainly targeting corporate customers. BT acquired 100% of this venture in 1999.

In 2000, BT acquired Esat Telecom Group plc, and all its subsidiary companies, and Ireland On Line. It also purchased Telenor's minority shareholding in Esat Digifone. The Esat Telecom Group was split in two: the landline and internet operations were combined with Ocean and became part of BT Ignite. Esat Group was renamed Esat BT in July 2002, and eventually BT Ireland in April 2005. Esat Digifone became part of BT Wireless. EsatBT installed the first DSL lines in Ireland, and operate one exchange, in Limerick.

[edit] BT’s attempted global alliances

In June 1994 BT and MCI launched Concert Communications Services which was a $1 billion joint venture between the two companies. Its aim was to build a network which would provide easy global connectivity to multinational corporations.

This alliance progressed further on 3 November 1996 when the two companies announcement that they had entered into a full merger agreement to create a global telecommunications company to be called Concert plc, which would be incorporated in the UK with headquarters in both London and Washington DC. This would have given BT an entry into the US market and MCI a global reach. The merger proposition gained approval from the European Commission, the US Department of Justice and the US Federal Communications Commission and looked set to proceed. However on 1 October 1997 Worldcom made a rival bid for MCI which was followed by a counter bid from GTE. MCI accepted the Worldcom bid and BT pulled out of its deal with a generous severance fee of $465 million. BT made even more money when it sold its stake in MCI to Worldcom in 1998 for £4,159 million on which it made an exceptional pre-tax profit of £1,133 million. It also avoided being mired in the later Worldcom scandal.

BT also bought from MCI its 24.9 per cent interest in Concert Communications making Concert a wholly owned part of BT.

As BT now owned Concert, and still wanted access to the North American market, it needed a new partner.

An AT&T/BT option had been muted in the past, but stopped on regulatory grounds due to their individual virtual monopolies in their home markets. By 1996, this had receded to the point where a deal was possible. However, the former monoloplies clashed in management and culture - and the alliance never really worked from the start. Also, during the proposed MCI merger position, BT/MCI had placed a series of nominated customers inside Concert to overcome regulatory issues, leaving Concert with a sales force. On merger with AT&T, it was reversion to delivery of a series of Global products, and two competing owners - which robbed Concert of revenues and left its management disillusioned.

At its height, the Concert managed network directly reached more than 800 cities in 52 countries, and interlinked to about 240 other networks to extend access to 1,300 cities in 130 countries. Although Concert continued signing customers, its rate of revenue growth slowed, so that in 1999 David Dorman was made CEO with a brief to revive it.

In late 2000 the BT and AT&T boards fell-out - partly due to each partner's excess debt, and the resultant board/s room clear-out; partly due to Concerts $800M annual losses. AT&T recognised that Concert was a threat to its ambitions if left in tack, and so negotiated a deal where Concert was split in two in 2001: North America and Eastern Asia went to AT&T, the rest of the world and $400M to BT.

BT's remaining Concert assets were merged into its BT Ignite, later BT Global Solutions group [36].

[edit] Yell Group sale and O2 demerger

In June 2001 BT's directory business was sold as Yell Group. A large demerger followed in November of the same year, when the former mobile telecommunications business of BT, BT Cellnet, was hived off as a separate business named "mmO₂". This included BT owned or operated networks in other countries, including BT Cellnet (UK), Esat Digifone (Ireland), and Viag Interkom (Germany). All networks now owned or operated by mmO₂ (except Manx Telecom) were renamed as O₂.

This was a move designed to remove the burden of debt with which the company had encumbered itself, much of which was acquired during the bidding round for the 3rd generation mobile telephony (commonly known as 3G) licenses. The de-merger was accomplished via a share-swap, all British Telecommunications plc shareholders received 1 mmO₂ plc and 1 BT Group plc (of which British Telecommunications is now a wholly owned subsidiary) share for each share they owned. British Telecommunications plc was de-listed on 16 November 2001 and the two new companies started trading on 19 November. mmO₂ plc was replaced by O₂ plc in a further share-swap in 2005, and subsequently bought by Telefónica and delisted.

[edit] BT's recent developments

The BT Home Hub with BT Hub Phone, central to BTs future plans.

In February 2005, BT acquired El Segundo, California -based telecoms giant Infonet (now re-branded BT Infonet), giving BT entry into geographies it had no presence yet. In April 2005, it bought Radianz (now rebranded as BT Radianz), which expanded BT's coverage, provided BT with more buying power in certain countries and importantly gave access to the financial markets.

Openreach was announced in September 2005 at the instigation of Ofcom to provide an open and equal service of provision and repair in the "last mile" of copper wire. This business was formed from 25,000 engineers previously employed by BT's Retail and Wholesale divisions. It is designed to ensure that other communications providers (CPs) have exactly the same operational conditions as parts of the BT group. It opened for business on 11 Jan 2006.

In August 2006 BT acquired online electrical retailer Dabs.com for £30.6 Million, which saw a slight increase in share price. The BT Home Hub was also launched in June 2006.

BT is investing 75% of its total capital spending, put at £10 billion over five years, in its new Internet Protocol (IP) based 21st century network (21CN). Annual savings of £1 billion per annum are expected when the transition to the new network is complete in 2010, with over 50% of its customers transferred by 2008. In October 2006 BT took a major step forward when the actual process that will be used to transfer the first customers on to 21CN was successfully tested at Adastral Park in Suffolk.

February 1, 2007 BT announced it had agreed terms to acquire International Network Services Inc. (“INS”), a leading global provider of IT consulting and software solutions. This professional services acquisition will increase BT's presence in North America and will significantly enhance BT's consulting capabilities.

[edit] Financial performance

Year ended	Turnover (£m)	Profit/(loss) before tax (£m)	Net profit/(loss) (£m)	Basic eps (p)
31 March 2006	19,514	2,633	1,644	19.5
31 March 2005	18,429	2,693	1,539	18.1
31 March 2004	18,519	1,945	1,414	16.4
31 March 2003	18,727	3,157	2,702	31.4
31 March 2002	18,447	1,461	1,008	12.1
31 March 2001	17,141	(1,031)	(1,875)	(25.8)
31 March 2000	18,715	2,942	2,055	31.7
31 March 1999	16,953	4,295	2,983	46.3
31 March 1998	15,640	3,214	1,702	26.6
31 March 1997	14,935	3,203	2,077	32.8
31 March 1996	14,446	3,019	1,986	31.6
31 March 1995	13,893	2,662	1,731	27.8
31 March 1994	13,675	2,756	1,767	28.5
31 March 1993	13,242	1,972	1,220	19.8
31 March 1992	13,337	3,073	2,044	33.2

[edit] Market position and power

Market share data, Sept 2005

In 1984 the Telecommunications Act set the framework for a competitive market for telecoms services by abolishing BT's exclusive right to provide services. In the early 1990s the market was opened up and a number of new national Public Telecommunications Operators (PTOs) were given licences. This ended the duopoly that had existed in the 1980s when only BT and Mercury were licensed to provide fixed line telecom networks in the UK.

[edit] Recent and future plans

BT's 21st Century Network (21CN) is a network transformation project which will see the UK's telephone network move from the present AXE 10/System X Public Switched Telephone Network (PSTN) to an Internet Protocol (IP) system. BT envisages annual savings of £1 billion when the transition to the new network is complete (the majority of customers should be transferred by 2008). Capital expenditure is put at £10 billion over the next five years.^{[citation needed]}

In June 2006, BT launched BT Total Broadband - new broadband packages, along with the BT Home Hub.

In December 2006, BT launched BT Vision, a broadband Television service with the ability to watch programmes from previous weeks or months. According to BT PLC Today, companies including BBC Worldwide, Paramount, Warner Music Group, Cartoon Network and the National Geographic Channel, have already signed deals with BT Vision.

See also: Local loop unbundling and System X (telephony)

[edit] BT's "Web patent"

In 2001 BT discovered it owned a patent (U.S. Patent 4873662 ) which it believed gave it patent rights on the use of hyperlink technology on the World Wide Web. The corresponding UK patent had already expired, but the US patent was valid until 2006. Opponents of BT's claim held that the patent had never been valid, due to prior art by both Douglas Engelbart and Ted Nelson's Project Xanadu. Nevertheless on February 11, 2002, BT began a court case relating to its claims in a US federal court against the Internet service provider Prodigy Communications Corporation. The U.S. court ruled on August 22, 2002 that the BT patent was not applicable to Web technology, and granted Prodigy's request for summary judgement. See BT’s “Hyperlinking” Patent Litigation Fails. The issue of prior art was thus not addressed.