Talk:Ticketmaster

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In writing that article I attempted to be neutral, which wasn't too hard since I'm a capitalist at heart but hate Ticketmaster. Does anybody have any ideas how one could bring about the downfall of 30% markups? I don't care if Ticketmaster survives or not. --rs2 04:34, 23 Mar 2004 (UTC)

There should be more critcism about TM. Like how ticket brokers can obtain codes to TM sales so that they block out people from purchasing blocks of tix during a general sale. TM does little to nothing to stop these middlemen....--Madchester 20:25, 2005 Jun 1 (UTC)

I have to add my opinion here and state that this looks like almost like a yearly report for TicketMaster. Yes, I hate them too, but also agree that NPOV is necessary, but this is just corporate gloss as if it came directly from their website. Of course, I don't know if people would invest time in an article regarding a corporation that they ostensibly dislike... Opinions? Seconds? Refutations? --Sirimiri 00:22, 14 September 2005 (UTC)

I added a link to a page that criticizes TicketMaster.--Jnelson09 20:44, 14 January 2006 (UTC)

Contents 1 Perspective 2 Advertisement 3 Ticketmaster-friendly edit 4 Freedom of speech section

[edit] Perspective

I think a lot of people have a negative perception of Ticketmaster due to the Pearl Jam lawsuit. If tickets are available at the venue, there is generally no service charge. If you want to sit at home and call or order online, you have to pay to use the service. You are not required to pay that charge, it is a literal convenience charge for not having to leave you house, spend gas and time, as well as go only when the box office is open. It is completely unfair to criticize Ticketmaster for providing a service, and providing it well, and asking for compensation.12.211.107.206 20:31, 23 January 2006 (UTC)dellis

"If you want to sit at home and call or order online, you have to pay to use the service. You are not required to pay that charge, it is a literal convenience charge for not having to leave you house, spend gas and time, as well as go only when the box office is open." - Even if you drive to a ticketmaster outlet they still charge a $9 "Convenience Charge." Where does the convenient part come in? How can you stick up for these people? they're just middlemen that scrape profits off the top of mark-up prices

If I choose to buy tickets online from TM I get no choice over where I want to sit, and pretty much perform the sale from start to finish by myself. The phone isn't much better. This only costs me about $10 per ticket usually. Or, I can go to a venue box office and get customer service - that is, I can select where I want to sit and be assisted by an actual person - and this costs me about $0 per ticket. Clearly, this second option shows that the cost of selling a ticket is already factored into the ticket price. Not only that, but it is really hard to see how TM could have higher costs per ticket sold than a venue box office. What happened to economies of scale? Ticketmaster started off providing service, but now they seem to simply charge fees as though they were providing a service. Musser 20:13, 24 January 2006 (UTC)

Ticketmaster's prices don't reflect their costs, they reflect market conditions. In particular, Ticketmaster has no competitive pressure to lower prices or to innovate (i.e. to allow users to choose seats). —Fleminra 23:20, 24 January 2006 (UTC)

"the cost of selling a ticket is already factored into the ticket price", haha, so TM should operate their business with no charges at all?? they don't own the venue you know. Ticketmaster's biggest service isn't selling tickets its acting as the whipping boy of the entertainment world. —The preceding unsigned comment was added by 209.222.60.122 (talk • contribs) 17:49, February 2, 2006.

The venue already pays the cost of selling the ticket by paying box office staff, and it builds that cost into the venue fee, so why not build Ticketmaster's costs into the venue fee? Analogy to VISA and MasterCard, which managed to make their cards more desirable by requiring merchants to include merchant fees into the prices of goods and services instead of including them as a surcharge. --Damian Yerrick (☎) 16:51, 23 May 2006 (UTC)

In general, this article bears little resemblance to what one would typically associate with a reference work. There's good analysis, well thought-out criticism, but very little context or description of what Ticketmaster is. It's griping seeking the imprimatur of Wikipedia. I understand why people don't like Ticketmaster, but the answer is to found competing companies that force it to change its ways. —The preceding unsigned comment was added by ClarkTroy (talk • contribs) 14:17, May 17, 2006.

I have to agree with this previous comment. Furthermore, I feel that the entertainment.com section is incorrect and possibly biased. My best guess as to what is happening with that is: (1) ticket buyers are rushing when buying tickets because they want the best available seats as soon as tickets are on sale. (2) At the end of the ticket selling transaction, Ticketmaster prompts the buyer to click on a link where they can "find out how to get $25 back" (not sure of the exact wording). (3) That link takes you to a signup for Entertainment.com. (4) People who are in a frenzied rush to complete the transaction before losing their tickets inadvertently sign up for this unwanted service. (5) People don't realize that they are signed up for entertainment.com until they get the charge on their monthly statement; sometimes they remember rejecting this service in the past, but it only takes once to sign up. Overall, this is a practice I find unethical by Ticketmaster, but it's not quite as bad as described.InsultComicDog 17:07, 10 March 2007 (UTC)

I believe that someone needs to proofread the article and check all listed sources. One major misinformation is that Ticketmaster is able to keep a portion of the face-value charge of tickets. Ticketmaster profits only through order processing fee, convenience charges, and extra delivery charges(ie UPS or Ticketfast). I will gladly testify to this as I work in the Charleston, WV call center in an administrative department. --206.165.139.129 02:52, 9 December 2006 (UTC)

[edit] Advertisement

Addition of Stubhub is purely an advertisement. --Bzstn

There's a list of competitors, SH is one, and more significant than others you haven't seen fit to remove. In other news, your only other edit, ever, was to blank the StubHub page. Odd, that. Ben-w 21:05, 11 July 2006 (UTC)

[edit] Ticketmaster-friendly edit

This unsubstantiated Ticketmaster-friendly edit was contributed by a Ticketmaster-owned IP address.. just for the record. —Fleminra 08:40, 29 December 2006 (UTC)

[edit] Freedom of speech section

I removed the "freedom of speech" section because it did not cite any sources. Is there any evidence that Ticketmaster has ever attempted to prevent someone from describing an event they attended? Has there been any notable criticism of this clause in their terms of service? I agree the clause seems a bit silly, but almost definitely unenforceable. This article has a very anti-TM bias. If you must replace the section, please find appropriate sources to cite. Rhobite 00:33, 9 February 2007 (UTC)