BizAutomation CRM
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| BizAutomation.com LLC. | |
| Type | Private |
|---|---|
| Founded | California (2002) |
| Headquarters | Redondo Beach, California |
| Key people | Zaldivar (Carl)Rooks (Carl) |
| Industry | Computer software |
| Products | BizAutomation |
| Revenue | $2 million (2006) |
| Website | www.BizAutomation.com |
BizAutomation.com LLC is a line of business software applications company. It offers packaged and on-demand versions of its all in one business suite, which its customers - mostly small to medium enterprisesuse both on-premise as well as Software as a Service on-demand (SaaS).
Contents |
[edit] History
BizAutomation.com, LLC. of Redondo Beach, Calif., founded in 2002, pioneered the concept of CRM integration with Outlook and Exchange, which includes the popular Outlook Web Access (client) aka OWA. The company started with basic CRM in 2002-2005 then in 2007 evolved its suite to include e-commerce and ERP functionality such as inventory and accounting. The company's mission is to bring all-in-one system automation to small businesses with the same ease of use and affordability that made products such as QuickBooks and ACT so popular with small businesses for the last 20 years.
[edit] Direct Competitors
Netsuite, Applicor
[edit] In-direct Competitors
Microsoft Dynamics 3.0, SaleForce.com, and QuickBooks
BizAutomation.com’s hosted online and on-premise business software programs include accounting, customer relationship management (CRM), enterprise resource planning (ERP) software, e-commerce and e-survey modules.
Carl Zaldivar, CEO, founded the company in 2002.
Integrating various types of software, such as ERP, CRM and e-Commerce means that when a change is made in one aspect, it is reflected in all related types of programs. (Outsourcing Journal: One App Fits All; By John Hamey; February 2007)
[edit] Products
BizAutomation Suite.
[edit] Services
Now that BizAutomation.com will be releasing it's super suite as a service the company will officially be also considered a service provider rather than just a software vendor. However, many analysts agree that software vending is becoming intermingled with service provisions anyway. This is due in part to many micro businesses outsourcing back office functions.
[edit] Features
BizAutomation is a broad application covering business functions as diverse as CRM, ERP, ecommerce, customer support and marketing automation. Each of these also includes groups calendaring and tasking functions.
[edit] Implementation
BizAutomation can be simply installed or subscribed to. For the vast majority of companies it needs to be properly implemented. This has led to the rise of independent consulting firms and value-added resellers.
