Bank teller
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A bank teller is an employee of a bank who deals directly with most customers. In some places this employee is known as a cashier.
Tellers are considered a "front line" in the banking business. This is because they are the first people that a customer sees at the bank and are also the people most likely to detect and stop fraudulent transactions in order to prevent losses at a bank (i.e. counterfeit currency and cheques, identity theft, con artist schemes, etc.). The position also requires tellers to be friendly and interact with the customers, providing them with information about customers' accounts and bank services.
Most tellers have a window (or wicket) and a cash drawer from which they perform their money transactions, which include, but are not excluded to:
- Cheque cashing/depositing
- Savings deposits/withdrawals
- Official Cheque issuances (i.e. Cashier's Cheques, Traveler's Cheques, Money Orders, Federal Draft issuances, etc.)
- Payment collecting
- Business referrals (i.e. Trust, Insurance, Lending, etc.)
- Cash Advances
- Savings Bonds Purchase/Redemptions
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