User:Josephjthomas
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Joseph John Thomas MCSE, MCDBA
Focus: Maximizing my Project Management and Business Analysis strengths through my knowledge of Internet technologies in programming, network infrastructure and building a cohesive team environment.
Management and Technical Experience:
International Business Intelligence Group LLC. June 2005 - Present 80 Broad Street, 5th Floor, New York, NY 10004 Global Business Services Agent Scope: Provide Business Process assessments to potential clients to improve technological infrastructure through outsourcing – local and offshore resources. Provide Business Intelligence tools to enable better strategic planning and business process improvement. Develop requirements and processes for call center management to report performance and workload statistics. Create Intelligent Technology solutions at competitive pricing models for SMB (Small and Mid-size business) advancement. Strategic partnerships with US and UK based companies providing offshore technology resources to small to midsize businesses. (Microsoft® Gold Partner, Six India based partner companies and six US based partner companies) specializing in Healthcare, Finance and Manufacturing business verticals. Establish partnerships with offshore companies to provide BPO (Business Process Outsourcing), Development, Managed Services, Business Intelligence Solutions, Procurement and Call Center facilitation.
IntegraMed America Inc. Feb 2000 – June 2005 2 Manhattanville Road, 3rd Floor Purchase, NY 10577 Information Systems Manager Scope: Design and Implement Corporate/Practice-wide SPS Intranet to improve communications and data flow. Design and Implement Data Warehousing Business Intelligence strategy using Microsoft SQL2000 Server. Develop a Competitive Cost Analysis plan to improve Hardware and Software purchasing. Application & database Liaison for HR department and HRIS iVantage® technical team-SQL Server Application & database Liaison for Marketing and their Decision Support System-.NET and SQL Server Application & database Liaison for Financial department and Medic® Vision™ technical team- Informix/SQL Application & database Liaison for Clinical department and ARTWORKs™ technical team – Oracle 9i/10g Application & database Liaison for Legal department and Edgar stock options technical team- SQL Server Application & database Liaison for AP and AR departments and Paychecks® and ADP technical teams- SQL Detail project implementation through detailed Technical Specification documentation. Review business processes to maximize potential revenue opportunities. Manage Networking and Citrix support staff in redesigning Farm and published applications. Develop requirements and processes for call center management to report performance and workload statistics. Develop process for escalating inquiries to include tracking their progress and reporting the resolution.
Aris Industries Inc. Aug.1999 — Jan.2000 1411 Broadway, New York, NY 10018 Project Manager/BSA Scope: Manage a team of two internet programmers, two network engineers and one database administrator. Initially develop management reporting applications to track business environment through Visual Basic 6.0 and Access97/2000. Upgrade database backend to SQL Server 7.0 for better functionality. Design, develop and implement corporate wide Intranet using Visual Basic 6.0 and ASP as front end with SQL Server 7.0 database on the backend. Detail network technical specifications and collaborate programming specifications to meet requirements Establish test environment for Windows2000 Server and Professional migration from WindowsNT 4.0 Server and workstation. Debug connectivity issues with primary Novell Netware environment. Meet with departments to discuss application needs and develop time and action project plans. Design in-house tracking systems of all MIS task requests; assignment, time frame, prioritization, research, development and proper completion.
Management and Technical Experience:
Warnaco Inc. Jan. 1998 — August 1999 501 7th Avenue, New York, NY 10018 Managing Application Consultant Scope: Manage a team of five Internet application programmers, three database administrators, five Help Desk Support personnel and two wide area network engineers. Review application usage, functionality, and structures to purpose necessary redesign. Research and Design Intranet/Extranet project plans to incorporate vendors and factories into direct primary information resources of in-house systems. Develop management application system using SQL Server 7.0 backend with browser based interface. Purpose multi-tiered planning structure to better manage business development, production, sales trending and history. Provide cost effective personnel management strategy for CIO to better utilize and maximize corporate MIS/IT/IS personnel.
Americo Corporation Nov. 1997—Jan. 1998 New York, NY 10018 MIS Manager/Business Analyst Scope: Manage a team of two network engineers, two PC Desktop Support personnel and one Visual Basic developer. Develop and Manage Financial Budgets and personnel hiring and firing for the MIS department. Source and purchase office computers (Workstations, laptops) and peripherals (hubs, routers and cabling). Provide connectivity and training for Novell based mainframe. Extrapolate data from mainframe through Oracle programming to develop user interface screens and reports. Conduct weekly meeting with department managers to determine needs for improved productivity in the work environment.
Salant Corporation June 1989 to Nov. 1997 1114 6th Avenue, New York, NY 10036 Business Systems Analyst/Sales Admin Scope: Manage a team of fifteen Sales Support personnel; provide optimum support for Sales and management to increase business revenue potential through newly designed communication tools and policies. Report directly to the Chief Financial Officer in determining Standard Policies and Procedures for merchandising, production, and assist the Executive Vice President of Sales in managing the Account Executives in daily operations. Liaison between New York Office and warehouse distribution centers and Account Offices. Manage the development and maintenance of the Corporate Intranet using the Windows OS/Office environment. Provide presentational and technical documentation for all new and improved applications, databases and networks. Liaison between management and MIS staff in the establishment of new reporting procedures and requirements. Develop various applications for Sales, Production, and Distribution to track business processes. Procurement and Technical inventory management of all computers and necessary peripherals. Analyze and established new methods of all tracking sales and account/door sell-thru by sku for inventory control and greater reorder potential. Issue daily booking status report, identifying production levels, projections, and sales increases.
Education: Borough of Manhattan Community College 1988-1990 Courses: Business Management-Major, Marketing-Minor 3.6 average
Western Governors University 2006 Graduate Degree: Bachelor of Science in Information Technology Continuing Education Program
Classroom Certification instruction:
Microsoft TechNet Training Center, 825 8th Avenues, New York, N.Y. 10019
SharePoint Portal Server / SharePoint Services implementation and Management Windows 2003 Server optimization and management strategies Visual Studio 2005 Beta Testing Group SQL Server 2005 Beta Testing Group Reporting Services planning and implementation Strategies Visual Basic application design Enterprise scale development solutions CRM and ERP – understanding of the fundamentals
Learning Tree International, CBS Building, New York, NY 10019 SQL Server Hands-On Introduction SQL Server Data warehousing and Reporting Services SQL Server Trans-SQL Advanced Programming SQL Server Comprehensive Administration XML- XSL Style sheet design and deployment
Seminars:
XML developers conference
E-Commerce business solutions
(CRM) Customer Relationship Management Expo
(ERP) Discussion Forum — Understanding to Execution
Microsoft Windows2000 -2003 Launch, Microsoft Exchange 2000- 2003 Launch
PC Expo 1997 - 2005
Cisco Security 2003-2005 Conference
