Talk:MetroPCS
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[edit] Changing bands
My own single band metro phone gets worse and worse reception, but I notice that metros current line of phones are dual band, and that other people's phones are getting better reception (in San Francisco). So I suspect that Metro is moving some of their antennas to a lower band where the reception is better than in the 1900 range. I guess that means they bought more spectrum.
[edit] ==
(Kylu) to do: http://www.phonescoop.com/news/item.php?n=1686
MetroPCS owns its own network in parts of the US, in particular California, although they have moved elsewhere. Please let me know if you have any issues with my changing it from virtual provider to a reg. cell carrier. --Wesman83 04:04, 12 May 2006 (UTC)
I removed the wikify request, i think the infobox and subcatagory ought to do it, tho feel free to put the wikify back up if you dont think thats enough. --Wesman83 22:52, 12 May 2006 (UTC)
[edit] --
YOu should put a download or a sound clip of there "Hello, Hello, Hello" jingle.
-- PikaPikaPeekah (not logged in)
God I hate that jingle!! everytime a customer turns on a phone I'm like GAAAAAH!! -Aerodrown
[edit] Metro PCS Comments
Metro PCS is amazing. I love it. Fuck the big cellphone carriers. No contracts? Unlimited talktime? FAN-tastic. The Animal 19:21, 11 August 2006 (UTC)
[edit] lack of WAP
accoring to some metro employees, WAP should be availible soon, butI can't find a date.
~ Reply -- WAP should be available by spring of '07. No price or exact date available yet, but it is in testing.
WAP is available now.
- RE - We've actually had wap since fall of 06
[edit] dubious
"Also, it is near impossible to reach a customer service representative without going to a store as the support phones are handled by computer operators." is false and should be removed unless there are any objections.
Thank you for that edit.
Why remove it? It IS near impossible to reach a customer service representative, and it's very frustrating.
A MetroPCS customer
[edit] Some Disputes
By Aerodrown I don't want to actually change the page, because I'm paranoid I'll screw something up, but I am a metroPCS employee and have a few corrections/ thoughts.
1. The areas we currently provide for are Atlanta, pretty much the entire peninsula of Florida (the actual markets are Miami, Lakeland, Orlando, and Tampa), Sacramento, San Francisco, Dallas, and Detroit, with set plans to open one in Los Angeles and New York, as well as tentative plans for Las Vegas. 2. The plans are, briefly, as follows (this is not an advert, simply a summation):
U30 - unlimited local calling with no ability to add features U35 - unlimited local calling with no additional features, but the ability to add features U40 - unlimited local and long distance, with no features included, but with the ability to add features U45 - unlimited local and long distance, with basic phone features and SMS/MMS U50 - The U45 with unlimited web and email capabilities
3. Phones offered are by Audiovox/UTStarcom, Motorola, Nokia, LG, Sony, Samsung, and Kyocera 4. MetroPCS does, indeed, ofer a great deal of live customer support. I am a MPCS call center employee, and all it requires to speak to a representative is dialing the number, selecting english, and when the menu comes up just press 7. You may wait in queue for a few minutes, but we will answer your question to the best of our abilities. When you call, however, the call goes to one of several call centers, depending on how far in queue we are and how the ops decide to disperse them. You may get the Tijuana call center, which is hard to understand, but so long as you get a US call center you should get all teh help you need. (Note: randomly, i just decided to call the MPCS 888 number, and it took me 33 seconds to get someone on the phone, having never even called before, and not knowing anything about the automated system)