Rogers Plus
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| Rogers Plus | |
 |
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| Type | Division of Rogers Cable Inc. |
|---|---|
| Founded | 1988 |
| Headquarters | Richmond, BC |
| Key people | Chuck van der Lee (President and CEO) |
| Industry | Retail |
| Products | DVD, Video game rental and other Rogers Products |
| Revenue |  $317 million CAD (2004) |
| Employees | 4,500 |
| Website | www.rogers.com/plus |
Rogers Plus is the overall banner for the retail operations of the Rogers Cable subsidiary of Rogers Communications. It was formed in early 2007 from the merger of the Rogers Plus chain of telecommunications stores previously operated by InterTAN under licence from Rogers, and the company-owned Rogers Video chain of video stores. Although the Rogers Video website has been moved to the Rogers Plus website with "Rogers Plus" branding alongside that of Rogers Video, the company has not yet announced whether the "Rogers Video" brand will be retired.
Rogers Video is the largest Canadian-owned chain of video stores, and 5th largest in North America. It operates over 300 stores, second only to Blockbuster Canada (which has over 400). Rogers stores also provide sales and service for Rogers cable TV, Internet, Home Phone and cellphone service in markets where Rogers offers these products. The chain grew considerably in the 1990s through take-overs of smaller, local chains. For example, in Saskatchewan Rogers took over the TVS Video Superstore and Family Video chains.
The Rogers Plus stores previously operated by InterTAN are located mainly in shopping malls, as a retail venue for Rogers's communications products. While most Rogers Video locations have been selling other Rogers products for many years, it is not yet clear whether these Rogers Plus locations will begin selling or renting DVDs as well.
Rogers Video has also partnered with ZIP.ca to provide an online DVD rental service, Rogers Video Direct, which allows users to rent online and have DVDs delivered by mail.
In October 2006, Rogers Video announced it would no longer charge late fees for video rentals nor would it charge any restocking fees on videos returned past the due date. Instead, past a certian date, Rogers bills the customer for the full retail price of the item.
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