Carlingwood Mall

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Mall facts and statistics
Carlingwood Mall


Location	Ottawa, Ontario
Opening date	1956^[1]
Management	Denis Pelletier
Owner	20 Vic Management Inc.
No. of stores and services	120
No. of anchor tenants	2 (Loblaws & Sears)
Parking	Over 2,500 parking spaces^[2]
No. of floors	1 (with some low-level space, and a small 2nd floor)
Website	http://www.carlingwood.com/Home/Default.asp

Carlingwood Mall (or also called Carlingwood Shopping Centre) is a major mall located in the west end of the city of Ottawa, Ontario. It is operated by 20 Vic Management Inc. under the current general manager, Denis Pelletier.

It is situated at the corner of Carling and Woodroffe avenues, about 1 kilometer north of the Queensway (Highway 417). Transit service is provided by OC Transpo's routes 15, 16, 18, 85, 87, 151, 156 & 174. There is also a special Friday trip of route 186 that links North Gower to Carlingwood via Manotick and Barrhaven. It is also situated just a five-minute ride from Lincoln Fields Transit Station where Carlingwood clients can transfer to buses to Kanata, Barrhaven and Nepean Centre.

A 1996 survey found that twenty-one percent of shoppers used mass transit to get to the mall, and that Carlingwood was an exception in being accepted as primarily an automobile destination.^[3]

The weekly traffic averages about 155 000 visitors per week.^[4] The shopping centre contains about 100 stores all in one single level. Its form is generally a large rectangular hallway with secondary branching halls from the six entrances. Offices and services including the management office are located on a small second level in the northwest corner of the building. There are also two small underground sections which include a Dollarama and a Goodlife Fitness Centre. The mall has two anchor tenants which are a Sears (the only one west of Downtown Ottawa) and a Loblaws grocery store. The mall was formerly the home of one of the oldest and smallest Zellers stores in Ottawa until the store closed in 1999. It also formerly contained a Marks & Spencer store. ^[5]

This mall is frequently used by seniors especially in the morning hours.^{[citation needed]} Until the mid-2000s the Alex Dayton Seniors Activity Centre, co-founded by Ottawa Mayor Bob Chiarelli ^[6] was located near entrance three in the east side of the mall.

The mall opened in 1956^[1] and was the city's first of the major shopping centres to operate. In 2002 the management of the mall was criticised by CUPE, a labour union, for locking out cleaning staff who were part of the union in favour of non-union staff who received minimum wage and no benefits.^[7] The CUPE boycott of the mall ended with a victory for the union.^[8] Bill Murnighan, a writer for Our Times, used the dispute as an example of the "crossroads" that union organising faced in Canada at the beginning of the millennium.^[9]

The mall was renovated in the mid-2000s to add seating and for other "comfort" improvements. In an interview with Ottawa Business Journal, Pelletier named the renovation as one of the reasons for the mall's successful 2005 Christmas shopping season, along with the mall's new bargain store, the Sears anchor, and easy customer access.^[10]

The mall's hours of operation are: